Est. 1933. The Italian Business Fashion Accessories Boutique.

CAMPO MARZIO Shop um7, Hyde Park Corner Shopping Centre, 6th Road, Johannesburg, South Africa 2196

Mon-Sat: 9am-6pm Sundays: 10am-3pm

online@campomarzio.co.za • +27 61 490 8827

Conditions of Use & Policies


Copyright © Campo Marzio. All rights reserved. Use of this site automatically constitute acceptance of our Terms and Conditions and Privacy Policy.


Welcome to our site! We would like your experience on this site to be as enjoyable as possible and by sharing our Policies, we hope to help you understand how information can create new opportunities for you as one of our valued customers, and reassure you that we respect and honour customer requests to restrict and protect personal information. If you have any questions about our any of our Policies, please feel free to contact us at online@campomarzio.co.za.


Conditions of Use

On this site the use of the term “Campo Marzio” refers its electronic mail services, web services, associates & its management or any other means at the time all legally affiliated within Campo Marzio. By using this site you automatically agree to acknowledge this.


We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. 

Campo Marzio and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you automatically constitute acceptance to these Terms & Conditions and Privacy Policy stated on this site. Please read them carefully. 

Although Campo Marzio will according to its organisational abilities try and make this site as user-friendly & simple as easy to use, you shall however accept the following: The use of this site is at own risk and you shall accept that Campo Marzio cannot be held liable for your mismanagement and or inability to efficiently & effectively use this site in whatsoever way possible.


1. Country of Domicile Policy & Applicable Law

- TERRITORIAL BORDERS

By visiting Campo Marzio, you agree that the laws of South Africa, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Campo Marzio or its associates. 


At present moment this site is hosted, controlled and operated from the Republic of South Africa and therefore, applicable with the aforesaid, governed by South African law. Products for sale on this web-store are available to customers within the physical borders of South Africa only. You shall also acknowledge that Campo Marzio & its shipping associates shall at its discretion try to satisfy possible requests to all possible areas within the aforementioned territory & you will acknowledge from time-to-time in certain instances certain territories within South Africa will not be accessible due to whatsoever reasons which may arise and which at the time is out of Campo Marzio's control and or authority.


- DISPUTES

Any dispute relating in any way to your visit to Campo Marzio or to products you purchase through Campo Marzio shall be submitted to confidential arbitration in South Africa, except that, to the extent you have in any manner violated or threatened to violate Campo Marzio South Africa's intellectual property rights, Campo Marzio may seek injunctive or other appropriate relief in any magistrates court in the South Africa and you consent to exclusive jurisdiction and venue in such courts. 


2. Privacy Policy

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices. 

- ELECTRONIC COMMUNICATIONS

When you visit Campo Marzio or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Visitors may by electronic mail (e-mail) submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Campo Marzio or its associates for all claims resulting from content you supply. Campo Marzio has the right but not the obligation to monitor and edit or remove any activity or content. Campo Marzio takes no responsibility and assumes no liability for any content posted by you or any third party. 


- COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Campo Marzio or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Campo Marzio, with copyright authorship for this collection by Campo Marzio and protected by international copyright laws. 


- TRADE MARKS

Campo Marzio trademarks and trade dress may not be used in connection with any product or service that is not Campo Marzio, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Campo Marzio. All other trademarks not owned by Campo Marzio nor its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Campo Marzio or its subsidiaries. 


- LICENSE AND SITE ACCESS

Campo Marzio grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Campo Marzio. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Campo Marzio. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Campo Marzio and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilising Campo Marzio name or trademarks without the express written consent of Campo Marzio. Any unauthorised use terminates the permission or license granted by Campo Marzio. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Campo Marzio so long as the link does not portray Campo Marzio, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Campo Marzio logo or other proprietary graphic or trademark as part of the link without express written permission. 


- YOUR ACCOUNT & AFFILIATED POLICIES


If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Campo Marzio and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. You shall also acknowledge that your payments are handled with a certified third party credit & financial provider, and that Campo Marzio does not necessarily agree or affiliate with their believes & practices and that they stand as a registered organisation in itself, and is not in any way owned and or managed by Campo Marzio.


3. Returns, Shipping, Products & its affiliated Policies

- PRODUCT DESCRIPTIONS

Although the manufacturers and designers of Campo Marzio take all necessary steps to produce all products with equal quality and similarity; we fully stress that Campo Marzio products might have slight variations. By purchasing online, although we would always take all reasonable steps to ensure that your product ordered online is of the same and exact quality as we would see it to be displayed online, we ask that you however acknowledge that from time-to-time the colours of the products might slightly vary in contrasts from one another and Campo Marzio shall not warrant this as a manufacturing defect. The grains of leather products and textures of products might also slightly vary from one another and Campo Marzio shall also not warrant this as a manufacturing defect.

Campo Marzio and its associates attempt to be as accurate as possible. However, Campo Marzio does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Campo Marzio itself is not as described, your sole remedy is to return it in unused condition within following and agreeing upon our Return’s Policy to be read.

All product prices include Value Added Tax and Campo Marzio reserves the full right to change, alter or any associated means of the aforesaid to the prices on its site without being in any means obliged to notify you in any way. 


- RETURNS

The below is only applicable to online purchases and not in-store purchases. All in-store purchases must be returned in person to the store where the item was purchased with the invoice and separate return policies are applicable.

Campo Marzio gladly accepts merchandise for return within a specified time, please read or policies below for all the information.

For any returns, the customer is required to first contact us with the necessary order details — at the bottom of this page is a template we kindly ask the customer to copy and paste and forward within an email. This is to ensure a faster returns process for the customer.

Return Options:

1) You may return your online purchase to one of our retail store locations. Please be aware of the fact that our retail store associates are unable to issue credit to your credit or cheque card in the store for the return of an online purchase. Our associates will forward your package to the appropriate department as a convenience to our customers and your return will be processed within due time.

2) You may return the item via courier to the address stipulated below. You shall acknowledge that shipping charges for returning the item are for the customer's account. We are not responsible for making sure your product will be returned to us in due time & take no liability whatsoever in the means and or method you use to return your product. We however suggest that you courier your item with a reputable courier service.

Exchange Policy:

  • Exchanges within 10 business days from delivery if returning via courier and within 30 days from delivery if returning the parcel in person to our store.

  • All original packaging will be required or a handling fee will be levied.

  • Previous paid shipping charges are non-refundable.

  • All shipping charges for returning the item and for the new order are for the customer's account.

  • We are not responsible for making sure your product will be returned to us in due time and take no liability whatsoever in the means and or method you use to return your product. We however suggest that you courier your item with a reputable courier service.

  • The product is still solely your responsibility until we have signed the delivery receipt from whatsoever organisation you would you use for you return shipment.

Refund Policy:

  • Refunds within ten days from delivery.

  • All original packaging will be required or a handling fee will be levied.

  • Previous paid shipping charges are non-refundable.

  • Shipping charges for returning the item are for the customer's account.

  • We are not responsible for making sure your product will be returned to us in due time and take no liability whatsoever in the means and or method you use to return your product.

  • The product is still solely your responsibility until we have signed the delivery receipt from whatsoever organisation you would you use for you return shipment. We however suggest that you courier your item with a reputable courier service.

  • Refunds will only be issued via Electronic Funds Transfer (EFT) or Direct Account Deposits (DAD) and you should acknowledge that this might take up to 7 business days to reflect in your account.

  • Our product Guarantee Policy:

  • All our items (except sale goods) have a six month guarantee and no additional guarantees apply.

  • Our pens have a guarantee on all manufactured parts (excl. refills). This does not include general wear and tear and the paintwork such as scratches, dents, chips , etc.

  • If you are unhappy with the quality of your product within 6 months from delivery, you are welcome to contact us, where we would evaluate the extend of the wear and tear and deem if an exchange is viable.

  • In the event Campo Marzio replaces an item before the expiry of the guarantee, Campo Marzio will pay the full courier costs involved in sending the item, but not returning the item from customer to store.

  • In the event Campo Marzio replaces an item after the expiry of the 6 months guarantee, Campo Marzio will not pay the courier costs involved in returning the item from customer to store or sending a new item.

  • Defect Returns (Items reported within 24 hours):

  • Please inspect your order upon delivery.

  • All damaged and incorrect orders must be reported to our customer services department within 24 hours from signed delivery.

  • We will replace or refund your purchase due to material defects or damages in instances where the carrier is not responsible.

  • Campo Marzio would pay all the courier cost involved for defect items, if reported within 24 hours.

  • Wear and tear or items older than 10 days do not form part of our Defect Returns and our other policies shall apply.

  • If you are unhappy with the quality of your product within 6 months from delivery, you are welcome to contact us, where we would evaluate the extend of the wear and tear and deem if an exchange is viable.

  • In the event Campo Marzio replaces an item before the expiry of the guarantee, Campo Marzio will pay the full courier costs involved in sending the item, but not returning the item from customer to store.

  • In the event Campo Marzio replaces an item after the expiry of the 6 months guarantee, Campo Marzio will not pay the courier costs involved in returning the item from customer to store or sending a new item.

Cancellations:

We kindly ask that you contact us immediately if you wish to cancel your order here. If your order has already been collected by the courier, the customer would have to pay for the shipping charges involved.

Please Address all Returns to:

CAMPO MARZIO

Upper Mall, 
Hyde Park Corner shopping, 
6th Road, 
Hyde Park, 
Johannesburg, 
2196

Need a courier for your return?

We suggest using Aramex Store-to-Door Courier service, where you can buy a courier sleeve for R99 from Pick 'n Pay or Fresh-Stop stores (at Caltex garages), fill our delivery address and drop the item in the box.

Visit www.Aramex.co.za to find your closest drop box.

Returns Template:

We kindly ask the customer to copy, paste, fill and forward this template within an email to online@campomarzio.co.za. This is to ensure a faster returns process for the customer.

FULL NAME:

IF GIFT: FULL NAME OF PURCHASER:

ITEM (CODE/DESCRIPTION):

PURCHASE DATE:

REFUND OR EXCHANGE:

REASON FOR RETURN:

IF ITEM HAS A DEFECT PLEASE EXPLAIN IN DETAIL (PLEASE ATTACH AN IMAGE OF THE ITEM):

ORDER NUMBER (IF AVAILABLE):

REFUND: WOULD YOU CONSIDER A GIFT CARD OR STORE CREDIT INSTEAD:

HOW WOULD YOU RETURN THIS ITEM (STORE DELIVERY/COURIER DELIVERY):

DO YOU UNDERSTAND THAT YOU WOULD BE LIABLE FOR THE COURIER COSTS INVOLVED IN RETURNING THE ITEM?

DO YOU UNDERSTAND THAT ALL PREVIOUS SHIPPING CHARGES ARE NON-REFUNDABLE?

ANY ADDITIONAL NOTES / COMMENTS:

NOTE: WE DO NOT HANDLE ANY OF YOUR PAYMENT DATA AND THEREFORE REFUNDS CANNOT BE PROCESSED BY METHOD WITH WHICH YOU PAID FOR THE ORDER. ALL REFUNDS WOULD BE DONE VIA EFT, AND IF THE REFUND IS AUTHORISED, THIS COULD TAKE UP TO 7 BUSINESS DAYS TO REFLECT IN THE CUSTOMER'S ACCOUNT.

CUSTOMER'S BANKING ACCOUNT DETAILS (FOR REFUND):


- SHIPPING POLICY

All items purchased from Campo Marzio are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier (courier). 

We only ship to Major centres with a courier service. This includes any destination within a 50 km radius of the following cities: Johannesburg, Pretoria, Cape Town, George, East London, Port Elizabeth, Durban, Pietermaritzburg, Bloemfontein and Nelspruit. 

The courier organisation we use is our service provider and Campo Marzio does not necessarily share this company's ethics, codes, missions or any opinions or views. All queries or concerns about this service provider should be directed to the company itself. If you are unhappy with the service experienced, we kindly ask to contact us and to elaborate on the topic, we would then forward you discontentedness to the service provider and put you in touch with them directly.

- PAYMENTS POLICY

Our current service provider is PayFast.

We accept payments for online orders via your VISA Card, MasterCard or with InstantEFT.

VISA

Any South African bank issued Cheque Cards, Credit Cards, Chip Enabled Cards or Verified by VISA cards

MASTERCARD

Any South African bank issued Cheque Cards, Credit Cards, Chip Enabled Cards or MasterCard SecureCode cards

INSTANT EFT

Supported South African Banks: Absa, First National Bank, Nedbank & Standard Bank

The payment gateway organisation we use is our service provider and Campo Marzio does not necessarily share this company's ethics, codes, missions or any opinions or views. All queries or concerns about this service provider should be directed to the company itself. If you are unhappy with the service experienced, we kindly ask to contact us and to elaborate on the topic, we would then forward you discontentedness to the service provider and put you in touch with them directly. 

PROMO / DISCOUNT CODES

Promo / discount codes are only redeemable online and not for purchases made in our stores. Codes are not applicable to shipping fees. All codes are for a once-off use only and not transferrable. Codes cannot be exchanged for cash or gift-cards. Only one code may be used per purchase or order. Codes are subject to change and have an expiration date.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY CAMPO MARZIO ON AN "AS IS" AND "AS AVAILABLE" BASIS. CAMPO MARZIO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CAMPO MARZIO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CAMPO MARZIO DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM CAMPO MARZIO ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CAMPO MARZIO WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. 


We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. 

PLEASE DO NOT HESITATE TO CONTACT US…
Questions regarding our Conditions of Usage, or other policy related material can be directed to our support staff by emailing online@campomarzio.co.za


Company Information
This website is run by BIANCO BLU STATIONERY CC t/a CAMPO MARZIO, based in South Africa. Our contact number is +27 61 490 8827. Our physical Flagship store is located at the Hyde Park Corner shopping centre, 6th Rd, Hyde Park, Johannesburg, 2196, South Africa. 

CC reg no: 2008/075121/23 & VAT no: 4230247068. 

Copyright © Campo Marzio. All rights reserved. Use of this site automatically constitute acceptance of our Terms and Conditions and Privacy Policy.